PSG-F&B
Commission Free Online Ordering System

Online Ordering | CRM | Loyalty | Analytics

*Claim 80% for the qualifying costs under PSG
**Receive $5,000 Digital Resilience Bonus

Sell More & Grow Faster

0% Commissions

Save money instead of paying commissions to 3rd party apps by accepting orders on your own website and/or mobile app.

Delivery Islandwide

Be able to deliver islandwide and reach out to a larger pool of customers with our integrated delivery partner.

Own Your Customer

Keep and grow your customer’s database. Engage them with promotions, discounts and reward points.

What Can PSG-F&B Do For You?

Sell Online

Whether your physical store is open or closed, you can accept orders online 24/7 with your own ecommerce store for same day & advanced orders.

Increase Revenue

Unlock additional revenue by accepting Orders online with Delivery, Takeaway, Dine In (BYOD), Catering and Reservation.

Increase Repeat Sales

Create a loyal base of customers with inbuilt or 3rd party CRM & Loyalty systems with Promo code, Points or Cashback. We equip you with everything you need to keep your customers coming back for more.

Simplify Your Operations

No more clutter with phone, email or whatsapp orders. Seamlessly accept orders, payments and deliver to your Customers with a click of a button.

Integrate & Customise As You Wish

We understand that every business is built differently, and that’s why we never get our customers to fit into us, we fit into you. Have a customisation, or an integration with your favourite POS, Application or hardware? Speak to us and we will do it for you.

Gain Customer & Business Insights

Gain Deep Customer & Business Insights Leave the guesswork out of your business. Understand your business in great detail from top performing items, outlets, transactions vs revenue vs average check size, Customers total spend, avg cart and much more.

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The Only Ordering System That You Will Ever Need

E-COMMERCE

INTEGRATED PARTNERS

PAYMENT GATEWAY

Your Investment BEFORE Productivity Solution Grant

PSG-F&B Pro

$ 3,300
One Time
  • 80% Productivity Solution Grant (PSG)
  • Receive $2,500 Digital Resilience Bonus
  • 3 Outlets
  • Template Based Website with Ordering
  • Delivery, Takeaway, Dine-In, Reservation Module
  • CRM
  • Rewards & Promo Code
  • Integration with Payment Gateways
  • Integration with Delivery Service Providers
  • Menu Setup & CRM Migration
  • Flyer Artwork Logo & Service
  • Setup "Shop Now" link on Facebook Page
  • 1 Hour Training on Frontend & Backend Systems
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PSG-F&B Enterprise

$ 10,700
One Time
  • 80% Productivity Solution Grant (PSG)
  • Receive $2,500 Digital Resilience Bonus
  • All in PSG-F&B Pro
  • Custom Designed Responsive E-Commerce Website
  • Raise Partial Payments & Record Payments
  • Call Centre to Accept Phone/Email Orders
  • Annual Backend Hosting & Maintenance for 1 Outlet
  • Additional 1 More Hour Training on Frontend & Backend System

Any Grants Available?
Yes, 80% Productivity Solution Grant!

As announced at Supplementary Budget 2020, PSG will be enhanced to encourage enterprises to continue their digitalisation and productivity upgrading efforts. The maximum funding support level will be raised to 80% from 1 April 2020 to 31 December 2020. 

PSG-F&B is a pre-qualified solution under PSG with 80% funding support

ELIGIBILITY

Businesses who meet the following criteria can apply for PSG:

  • Registered and operating in Singapore
  • Purchase/subscription of IT solutions or equipment must be used in Singapore
  • Have a minimum of 30% local shareholding (for selected solutions only)

HOW TO APPLY?

Here are the steps you can take when applying for PSG:

  1. Access the list of supportable solutions and identify relevant solutions that best suit your business needs.
  2. For IT solutions : Get a quotation from the pre-approved vendor.
    For equipment : Source for the equipment and get a quotation from the vendor.
  3. Submit an application on the Business Grant Portal (BGP). You will need to register for a CorpPass account to transact on the portal.

PSG FAQ

Yes, the applicant has to be registered in Singapore to be eligible for PSG.

30% of ordinary shares (ultimate individual ownership) has to be held directly or indirectly by Singaporeans/PRs.

Unless otherwise stated, only the actual purchase/lease/hire purchase cost of the equipment or IT solution is supportable and excludes other related administrative fees/charges, e.g. delivery fees, installation.

The holding period for the equipment or IT Solution is 1 year from the date of final claim disbursement.

It will take approximately 4-6 weeks, provided that all the required information has been provided at the point of application.

It will take approximately 4-6 weeks, provided that all the required information has been provided at claims submission.

There can only be one claim per application.
Disbursements can only be made after all the following have been achieved:
a) The claimant has purchased/leased/subscribed to the solution; and
b) The claimant has used the solution; and
c) The claimant has paid for all expenses claimed; and
d) The claimant has submitted all claim documentation

An example of the application flow would be as follows:
i. Submit your interest below
ii. Get quotations (unsigned)
iii. Apply for PSG via BGP (upload all necessary documents)
iv. Await Approval (for assurance before commencing project)
v. Awarded PSG
vi. Purchase solution and implement project
vii. Used the solution, paid for all expenses
viii. Submit claim (with necessary documents)

Wait, there is more BONUS?
$5,000 Digital Resilience Bonus!

Food Services that are incorporated on or before 26 May 2020 and have adopted pre-defined categories of digital solutions by 30 June 2021 can receive bonus payouts of up to $10,000.

IMDA

PSG-F&B qualifies under F&B Category 1 (iii) and Category 2 with $5,000 bonus

ELIGIBILITY

Businesses who meet the following criteria can receive the $5,000 DRB:

  • Company UEN fall under the Food Services (56XXX) or Retail (46XXX, 47XXX) sectors as at 26 May 2020
  • Company incorporated on or before 26 May 2020
  • Company have an active PayNow Corporate account (contact us if you don’t)
  • Company is on the Peppol e-invoicing network (contact us if you don’t)

HOW TO APPLY?

There is no need for you to submit any application form.

Providers of Qualified Solutions will submit your UEN to IMDA if you are using the solutions between 1 June 2020 and 30 June 2021.

IMDA will credit the Bonus into your PayNow Corporate account according to the categories of digital solutions you use.

DRB FAQ

Contact us and we will be able to help you with the PayNow Corporate account and Peppol e-invoicing network to qualify.

  • The first enterprises that adopt the pre-defined solutions will receive their first Bonus payouts in August. Those that adopt later will receive their Bonus payouts in later months. IMDA will have a monthly cycle of assessing enterprises’ eligibility for the Bonus and making the Bonus payouts.
  •  Assessment of eligibility for the DRB payouts is based on whether an enterprise has used the solution, regardless of the date when the solution was deployed. 
  • The Bonus payout will be paid through your PayNow Corporate account. You can check your account statement to see if you have been paid.

Yes, the Digital Resilience Bonus (DRB) is an additional incentive for digitalisation during this COVID-19 period. It provides a one-time cash payout for enterprises that adopt a pre-defined set of solutions to uplift their digital capabilities so that they can adapt to safe management practices after the circuit breaker period and be more productive

Hear What Others Say About PSG-F&B

My customers always order with me on WhatsApp. It’s a second revenue channel, I had to manually answer all queries on time or I lose that business. With PSG-F&B now everything is automated with my own website, customers view the menu, order and pay online at their convenience. My customers love it and in just two months I have seen my business grow to 5 figures a month. I have full access to my customer base, I feel much more safer that I can connect to them anytime. Will strongly recommend PSG-F&B to anyone in the F&B industry.

Deanna

Deanna’s kitchen, Toa Payoh

We had been using Shopify and other e-commerce systems that only did part of the job. PSG-F&B helped us combine Ordering, CRM, Loyalty and Customer Engagement. Now we can take orders for Delivery, Takeaway, Catering, and Reservation with our own custom designed site. We can now manage all our orders, view all of our data, dissect it and make smarter & faster decisions than our competitors

Adnan

Copper Chimney